Return Policy

Within 7 Days - You must request a return within 7 days of the product being shipped to you. Returns must be shipped back to our warehouse within 7 days of receiving your return label.

Includes original packaging and product in new condition - Any returned product(s) must be returned in all of their original packaging, and in like-new condition. SwiftCityMoto may reject the returned product if there is damage to the product and/or product packaging.

Return Shipping - All orders shipped to the Continental US are eligible for return shipping using a carrier that we’ve selected. We are not responsible for risk of loss or damage for returning a product during shipment. 

For orders outside the Continental US, customers are responsible for purchasing a label and sending the item(s) back to our warehouse. If you provide us with proof of shipment and cost, we can authorize a Shopify subscription credit for the cost.

 

We offer full refund or exchange for any order received in defective or damaged condition, or missing items, within 15 days from date of purchase. In the event you are missing an item from your order, please contact customer service swiftcitymoto@gmail.com